Find answers to the most common platform issues. Each question includes direct, actionable steps.
Reset your password from the login page, then try again. If your account is still blocked, contact support with your registered email.
Clear cookies for SkillBridge and retry from the login page. If this persists, verify browser third-party cookie settings and try again.
Use filters for category, price, and rating. Open profiles, compare availability, and choose tutors with recent positive reviews.
Check if the selected slot is still available and within tutor availability hours. Try another slot or refresh the tutor page.
Open your bookings page, choose the session, and use cancel or reschedule actions based on policy shown for that booking.
Tutors can go to Dashboard and Profile pages to update bio, hourly rate, categories, and availability.
Students can post a review after a completed session. Admins can moderate inappropriate or misleading review content.
You will lose access to bookings and dashboard actions. Contact support to request account status review and reinstatement.
Yes. The platform is responsive across desktop and mobile browsers. If a page looks broken, refresh and report it via contact form.
Use the Contact page and include your issue type, screenshot, and booking/user ID for faster resolution by the support team.
Still need help? Go to Contact Us and include screenshots for faster support.